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Weekly report: email arriving slow

Bug Report

Hello, I am getting my weekly report emails on a Tuesday. This feels very slow to me. For example, my last weekly report was for the period Feb 2 - Feb 8, and I got it today on Feb 10th. Why not at the start of Monday morning (i.e. Feb 9th)? Is this something technical within the system, or is the system waiting for me to complete something—like marking all habits as done/not done—before it sends the email?

Posted by An Anonymous User ·
1 comment

Comments1

  • Minh Thư

    Team•

    Feb 11

    Thank you for your feedback. We are so sorry for this delay in sending you the weekly report.

    Due to the significant surge of new users joining Habitify for the New Year, our email delivery system has encountered some unexpected downtime and processing bottlenecks. Our developers are currently working on major improvements to our server infrastructure to handle this increased load. We are overhauling the delivery flow specifically to ensure these reports reach your inbox much earlier. We expect these optimizations to be completed within this February.

    Thank you so much for your patience while we scale our system!