Website app: Poor syncing between website and app
Since the last big update, I’ve stopped using the website, because it never gets my data right. For example, today, the website is noting that I’ve completed two habits (correct) and I’ve skipped four (incorrect). This kind of error is common. It’s incredibly annoying and I can’t seem to figure out to how get it back to working correctly.
(I highly prefer using the website for some of my habits, since it is critical I am not distracted by my phone to fulfill the habit.)
Comments2
Peter Vu
Sep 3
Hi Melissa — circling back on this. We’ve logged the website/app sync mismatch with engineering so they can investigate why completed habits can show as skipped on the web. If you still see it, a quick screenshot of the same day on mobile vs web would help a lot. Thanks for your patience!
Minh Thư
Aug 8, 2025
Hi @melissaruhl !
I am so sorry for this unepxected situation!
As I understand, you have completed some habits. But when you check on the website, it is marked as skipped, right?