iOS app: don't launch after update (27.0.0)
After updating the iOS app to version 27.0.0, the app no longer launches.
When I tap the app icon on the home screen, a completely white screen appears for less than a second, and then it returns to the home screen without showing any error message.
Comments9
An Anonymous User
May 12
Having bug since 2018
Minh Thư
Sep 15, 2025
We have updated a new version 27.2.0 to resolve this issue!
An Anonymous User
Sep 12, 2025
•Merged request
•1 vote
App Crash
The app crashes as soon as it is opened
App Version 27.0.0
Iphone 14Pro - 18.6.2 version
Minh Thư
Sep 12, 2025
Hello there!
We are so sorry for this unexpected issue.
Currently, there is an issue of app crashing down related to the box chat within the app. Our developers are working on it.
In the meantime, please delete the app, then download it again from the App Store.
Please do not open the boxchat in the phone app. In case you have questions for us, please share at this site or contact us at our email contact@habitify.me.
Once again, we are so sorry for this inconvenience!
An Anonymous User
Sep 11, 2025
•Merged request
•1 vote
App doesn’t work
Good morning. I just did the latest update and now the app doesn’t work anymore. The app opens and crashes immediately. Can you fix that please before I lose all my strikes? 😱
Minh Thư
Sep 11, 2025
Hello there!
We are so sorry for this unexpected issue.
Currently, there is an issue of app crashing down related to the box chat within the app. Our developers are working on it.
In the meantime, please delete the app, then download it again from the App Store.
Please do not open the boxchat in the phone app. In case you have questions for us, please share at this site or contact us at our email contact@habitify.me.
Once again, we are so sorry for this inconvenience!
Minh Thư
Sep 11, 2025
Hello there!
We are so sorry for this unexpected issue.
Currently, there is an issue of app crashing down related to the box chat within the app. Our developers are working on it.
In the meantime, please delete the app, then download it again from the App Store.
Please do not open the boxchat in the phone app. In case you have questions for us, please share at this site or contact us at our email contact@habitify.me.
Once again, we are so sorry for this inconvenience!