Account Plan: Plus -> Pro User
I paid first for PLUS ANNUAL.
Then i UPGRADED to PRO ANNUAL by paying the reminder.
Now money has been credited but I am still stuck as PLUS user and PRO user button is disabled as well.
I paid first for PLUS ANNUAL.
Then i UPGRADED to PRO ANNUAL by paying the reminder.
Now money has been credited but I am still stuck as PLUS user and PRO user button is disabled as well.
Comments1
Peter Vu
Sep 3
Hi — sorry you hit this after paying for the Plus → Pro upgrade. We’ve logged it with our billing/engineering team to check why entitlement didn’t flip to Pro. Please email contact@habitify.me with the account email you used to pay so we can unblock you directly while we investigate.