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After I change my Goolge password,I can't login habitify.

Status: Completed8 comments

Comments8

  • cityeremite

    •

    May 29, 2025

  • Minh Thư

    Team•

    May 28, 2025

    Hello!

    As I understand, you signed up your Habitify account with your Google. But after you change the password of your Google account, you cannot sign into the Habitify account, right?

    • cityeremite

      •

      May 29, 2025

      Yes. No matter I log in with my Google account or my email, both methods are stuck in the waiting state and cannot proceed, as shown in the previous screenshot.Is there any way I can log in? Thank you so much

      • Minh Thư

        Team•

        May 29, 2025

        Could you please resend the screenshot here? Since I can't see it anywhere

        • cityeremite

          •

          May 29, 2025

          • Minh Thư

            Team•

            May 29, 2025

            Ok, for users from China, I will suggest to turn on the VPN. You may try this solution.

            • cityeremite

              •

              May 30, 2025

              My network environment can directly access Google.Are there any other options? Thank you.

              • Minh Thư

                Team•

                May 30, 2025

                This is related to the policy of Google on account authorization.

                There is another way to work around.

                You can try to change the region of your iCloud account on App Store. Then, re-install the app and sign-in/sign-up a Habitify with your Google account. After that, you can change the region back.

                However, the limitation is that changing your region requires termination of all your active subscriptions on App Store.